After Remote Support Application (Team Viewer) is downloaded, Click open, you should see an application looks like this image below opened in your desktop
From the opened application, Take note of Your ID and Password
Leave Remote Support Application open (If you close the application the remote support tech will not be able to connect to your computer)
Go back to http://magicworldforyou.com/it-consultation/
Write those info in Your Message field and click send, don’t forget to write your name and your E-mail
After remote tech finish troubleshooting your computer issue, he will send you an email
Thank you for using our Remote Support Service